Commerce CSBG staff are commited to quality customer service and administration. We do this by:
* following all applicable federal and state laws to their full intent
* listening to our customers
* informing public opinion about low-income people and poverty
* promoting ROMA and community action best practices internally and externally
* adding value to the state Community Action network through collaboration and partnership with the Washington State Community Action Partnership
* identifying and creating opportunities to colaborate with other state agencies, public and private organizations that focus on anti-poverty as their mission
Commerce CSBG staff infuse the following values in every aspect of our work:
* Deliver services with the customer in mind
* Maintain collegial respect for others
* Build capacity through innovation and collaboration
* Make careful, transparent decisions based on our policies and procedures
* Respond to the changing demographics rather than maintaining the status quo
* Honor past agreements to the degree they still make sense; use past agreements as starting point in crafting new ones
* Mitigate negative impacts due to new agreements forged (phase-in/phase-out of service delivery and/or funding levels)
* Sustain excellence